Job Details

Business Development Representative

FUSE3 is a Managed Service Provider in the Sacramento region. We take pride in solving problems for small to mid-sized businesses. We are always accepting resumes and inquiries from dedicated people who want to work in a fast-paced industry for a company with a family culture.

The primary focus of the Business Development Representative is to secure high-quality appointments with C-level executives for our C-level representatives through targeted outreach, including email and onsite visits.

Key Responsibilities:

• Identify, qualify, and prioritize target accounts and key decision-makers within those accounts.
• Assist in developing and implementing outbound strategies to initiate first-stage conversations with targeted C-level executives.
• Manage and execute email campaigns, including developing email lists, crafting compelling messages, and tracking response rates.
• Schedule and confirm sales meetings between the prospect's C-level and FUSE3's C-level executives.
• Manage and maintain CRM data to accurately track leads, appointments, and follow-up activities.
• Collaborate with marketing and sales teams to refine outreach strategies based on data and feedback.
• Meet or exceed monthly, quarterly, and annual appointment-setting targets.
• Nurture lost opportunities and targeted prospect lists

Additional Duties and Responsibilities:

• Work in a team and communicate effectively
• Maintain a positive and proactive attitude
• Develop in-depth knowledge of the service catalog and how it relates to the prospect's needs
• Business awareness: specific knowledge of the prospect and how IT relates to their business strategy and goals
• Regularly document processes and procedures related to duties and responsibilities
• Responsible for entering time and expenses in ConnectWise as they occur
• Maintain certifications required for the position

Qualification:

• Interpersonal skills, such as telephony skills, communication skills, active listening, and customer care
• Comfortably discuss technical issues and offer suggested solutions
• Ability to multitask and adapt to changes quickly
• Ability to de-escalate the situation
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Typing skills to ensure quick and accurate entry of service request details
• Self-motivated with the ability to work in a fast-moving environment
• Managed Service Provider experience is highly desired

The statements above describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

We offer competitive compensation, including medical, dental, vision, paid time off (PTO), and a 401 (k) plan, among other benefits. If you feel you possess the above traits, reply to this post.