Job Details

The Membership Concierge III-PT delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals. Job Duties/ Responsibilities. Facilitate the check-in process for members and guests entering the club to ensure a welcoming and efficient start to their visit. Monitor, handle, and delegate incoming phone calls from members and guests to provide prompt and effective responses. Maintain updated knowledge to appropriately educate all members and guests about club programming, events, pricing...Membership, Sales, Concierge, Customer Service, Processing, Retail, Instructor, Training