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Patient Services Rep

  2026-05-07     Dignity Health     Rancho Cordova,CA  
Description:

Enjoy the opportunity to positively affect the health and well-being of entire communities. As a Patient Services Representative with Dignity Health Medical Foundation Connection Center, now part of CommonSpirit Health, you will be the first point of phone customer service contact for our patients physicians and other clinic staff. Your success in this role comes from your enthusiasm to help others, your innate ability to solve complex problems and desire for continuous growth and improvement. Success in this role means you:- Provide prompt accurate courteous and helpful phone and related assistance to all callers through a variety of communication channels including voice, chat, email, and text- Perform a variety of duties including collecting and updating demographics, insurance information verification of health plan eligibility, taking complete and accurate messages to name a few.- You will schedule mutually acceptable appointment times utilizing an electronic appointment managemen...Patient Services, Customer Service, Patient, Total Rewards, Medical, Physician, Healthcare


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