Job Details

Claims Assistant

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a remote position.

Essential Functions & Responsibilities:

• Sets up new claims
• Process mail, handle files (until paperless), and input notes/diary entries in the claims system
• Process payments, as needed
• Process form letters, state forms and reports
• Assist claims examiners with telephone calls including provider, claimant and customer calls
• Additional duties as assigned

Knowledge & Skills:

• Excellent written and verbal communication skills
• PC literate, including Microsoft Office (Word, Excel)
• Ability to work independently and in a team environment
• Strong organizational skills

Education & Experience:

• High school diploma, college degree preferred
• Six (6) months of service oriented office experience preferred

Pay Range: $16.90 - $23.42 per hour