Job Details

Front Desk Agent

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Work schedule:

• Other
• 8 hour shift
• Weekend availability
• Monday to Friday
• Holidays

Benefits:

• Employee discount
• Paid training

Quality Inn & Suites - Cameron Park, CA 3361 Coach Ln, Cameron Park, CA, 95682