Job Details

UGI Corporation - - Responsibilities: Respond to and process all customer calls in a prompt and professional manner.; Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.; Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer's understanding.; Acknowledge and resolve customer concerns; promptly escalate complaints when needed.; Process orders, forms, applications, requests, and payments accurately.