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Job Details

Customer Service Representative Retail

  2026-04-17     Ashley Furniture Industries, Inc.     Rocklin,CA  
Description:


Ashley Furniture - 10349 Fairway Drive - Responsibilities: Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.; Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.; Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.; Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.; Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.


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