Job Details

This position supports the SHAWOOD sales experience by engaging prospective buyers online, delivering timely and accurate information, and guiding customers through early phases of their homebuying journey. This role manages digital inquiries, nurtures leads, and communicates SHAWOOD's premium product value through personalized interactions. It collaborates with sales teams, marketing, and community operations to maintain up-to-date knowledge and ensure customers receive consistent, brand-aligned information. This position contributes to sales success by creating meaningful connections that drive qualified appointments and support overall conversion goals. Primary Responsibilities Respond to online inquiries, calls, and digital leads with timely, accurate, and brand-aligned communication. Guide prospective buyers through initial discovery conversations, highlighting SHAWOOD design philosophy, product features, and community offerings. Qualify leads by assessing customer needs, purchase...Sales, Customer Engagement, Online, Home, Operations, Communication, Construction, Technology