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NOC Engineer I - Full Time and Hybrid in Charlotte

  2026-01-26     Motion Recruitment     all cities,AK  
Description:

A growing fiber and telecommunications provider is seeking a NOC Engineer I to join its Network Operations Center team. This role is ideal for someone with hands-on networking or telecom experience who enjoys troubleshooting, monitoring live networks, and being on the front line of service reliability.
What You'll Do

  • Monitor large-scale transport, IP, Ethernet, and voice networks in a 24/7 NOC environment
  • Act as the first point of response for network alerts, service disruptions, and customer-reported issues
  • Triage incidents, open and manage trouble tickets, and provide clear, timely updates to customers and internal teams
  • Prioritize and resolve issues efficiently while knowing when and how to escalate
  • Perform basic system and network administration tasks, including troubleshooting, patching, and light automation
  • Support internal teams as an escalation resource when needed
What We're Looking For
  • 2+ years of experience in networking, telecom, or related technical support roles
  • Experience working in a service provider or telecommunications environment
  • Strong problem-solving skills and the ability to remain calm in high-impact situations
  • Clear written and verbal communication skills, with a customer-focused mindset
  • Comfort working with live production systems and shifting priorities
Technical Experience (Preferred)
  • Carrier transport technologies (Metro Ethernet, DWDM, fiber services, T1s, EOC/EFM, ADSL)
  • IP networking fundamentals, DNS, and subnetting
  • Dynamic routing protocols (BGP, OSPF, RIP, EIGRP)
  • Voice and telephony technologies (TDM, VoIP, SIP, converged networks)
  • Exposure to networking vendors or certifications (Cisco, Ciena, AdTran, Fortinet, etc.) is a plus
Education
  • High school diploma or equivalent required
  • Associate's or Bachelor's degree preferred but not mandatory


Posted by: Andrew Wilson

Specialization :
  • Network Engineering


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