Job Details

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Job Opening: Customer Service Agent

We offer an inclusive working environment, endless advancement opportunities and excellent benefits...We just recently earned "Great Place to Work" again!

We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from patients, solving account issues and negotiating solutions. Your responsibility will consist of helping your patient with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers.

QUALIFICATIONS:

• Prior customer service experience (call center experience is a plus!)
• Bilingual in Spanish and English preferred
• Excellent verbal communication skills with a professional phone presence
• Strong desire to achieve goals
• Basic computer knowledge/skills; ability to multitask when talking and typing at the same time
• Ability and openness to work with a diverse customer base
• Works well in team settings

40 hours per week (Monday through Saturday, shifts ranging between 8 am-1am)

BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more!

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at ...@allianceoneinc.com.

Questions?

• Please review our privacy notice available at the following www.allianceoneinc.com/careers
• For additional information on AllianceOne visit our website at www.allianceoneinc.com