Job Details

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Recruit blood donors by telephone, schedule appointments, coordinate reminders and maintain records to increase the number of donors and blood products to meet the collections goals. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities:

1. Contact by telephone current apheresis and/or whole blood donors to recruit for donation, following a process and appropriate script and escalating difficult calls to senior colleagues.

2. Schedule appointments to ensure maximum number of donors are scheduled each day.

3. Maintain daily production standard, including phone calls and appointments per hour.

4. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.

5. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.

6. Provide support, guided by senior colleagues, to help fixed site recruitment manager develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.

Pay Rate: Starting rate $16.00-16.50 per hour (possibly more for areas with a higher cost of living).

Schedule: Tuesday/Wednesday from 9:30AM-7:00PM, Thursday/Friday from 9:00AM-6:30PM and Saturday from 9:00AM-2:00PM Eastern time.

Training: Must have the ability to work a flexible schedule for the first 4-6 weeks of training.

Additional Qualifications/Responsibilities

Education: High School or equivalent required.

Experience: 1 year of related experience preferred.

Skills & Abilities: Ability to work on a team. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting at 15 days a year; based on type of job and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition