Job Details

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The Clinical Practice Manager serves as the liaison between the Post-Acute facility and the regional leadership. The Clinical Practice Manager, under the direction of the Vice President of Operations Post-Acute Care, is responsible for operational performance of the facilities in their assigned market. The PostAcute Care service line is experiencing significant growth and the Clinical Practice Manager will play a pivotal role in supporting that expansion through business development activities.

Candidates will live in or around Denver, Colorado for 3-4 days of weekly travel to PAC facilities and for business development opportunities throughout Colorado.

RESPONSIBILITIES:
Client Relations

• Develop and implement business development and retention strategies with managed care organizations, facilities and community care physicians
• Ensures strong relationships, retention of existing referral sources, and new referrals. Ambassador for Post-Acute program
• Consistently fosters a commitment to customer service in all areas of responsibility
• Consistently displays professionalism in dealing with customers, staff, and clinicians

• Recommends process improvements to gain operational and/or administrative efficiencies and sees through implementation
• Manages daily operations and recommends improvements to the practice as it relates to KPI's and Provider Satisfaction
• Helps coordinate coverage schedules to ensure adequate staffing to meet patient care needs
• Implements policies and procedures that guide and support the practice operations
• Participates in Recruitment for new providers for the Post-Acute team
• Lead onsite meetings with providers and client facilities on a quarterly basis
• Assesses department needs for resources, supplies, equipment, and staff to provide quality services and reduce operational costs
• Consistently meet budget for areas of responsibility

• Presents new programs/processes that reduce cost and/or improve quality of care, and manages these thru approval and implementation phases
• Maintains established departmental policies and procedures, objectives, and standards compliance
• Maintains records and documents to evaluate the quantity and timeliness of work

• Serves as primary support for the providers in their daily duties
• Collaborates with the medical community to help ensure effective care transitions
• Provides administrative support for minutes and agendas of team meetings
• Enhances Patient and Provider Satisfaction
• Oversees new hire orientation for thorough onboarding processes

• 3 to 5 years of work experience in a healthcare related field
• BS or equivalent, in a healthcare related field
• At least 2 years of business development and or market outreach experience
• Ability to analyze and create complex financial schedules
• Ability to work well under pressure meeting deadlines and with difficult people
• Ability to establish priorities and be flexible enough to adapt to changing ones
• Ability to communicate effectively - orally, in writing, in person and on the telephone - with all categories of people within the company and potential affiliates
• Proficiency with Microsoft Office Suite, including Excel, Word
• Ability to work independently and in an organized manner
• Ability to establish goals and demonstrated ability to complete projects by deadlines
• Ability to travel up to 50% within designated market
• Ability to attend company and professional functions after normal work hours