Job Details

Director, SRE & IT Operations

The candidate will be reporting to the SVP of IT Infrastructure, you'll lead the modernization of our hybrid ecosystem-spanning legacy and cloud-native systems-into a scalable, secure, and efficient environment. This role oversees SRE strategy, IT operations, end-user services, device management, and datacenter reliability while building a high-performing, collaborative team aligned with business priorities.

The company is located in Webster, MA and will be a hybrid model.

What You Will Be Doing:
• Develop and execute an SRE and IT operations roadmap that drives reliability, scalability, and cost efficiency.
• Foster a culture of technical excellence, accountability, and continuous improvement.
• Accelerate automation, cloud adoption (AWS preferred), and reusable infrastructure solutions.
• Collaborate with senior leadership, manage vendors, and align multi-functional initiatives.
• Define operational KPIs, strengthen risk management, and maintain business continuity standards.

Required Skills & Experience:
• 9-11 years (or Master's + 7-9 years) leading SRE and IT operations functions.
• Deep expertise in cloud infrastructure, infrastructure-as-code, automation, and reliability engineering.
• Strong grounding in networking, security, virtualization, and disaster recovery practices.
• Proven record of managing hybrid environments and enterprise-scale transformation-preferably in P&C insurance.
• Executive communication skills with the ability to influence strategic and technical outcomes.
• Passion for automation, innovation, and scalable design.

Desired Skills & Experience:
• Experience with IT governance, compliance, and lifecycle management processes.
• Financial acumen in IT budgeting and expense optimization.
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The Offer:
15 % bonus

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position doesn't provide sponsorship.

Posted by: Ashton Corbett

Specialization :

• Management