Job Details

ABOUT US
Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 240 clubs in 9 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our members' minds and body fit. Join us in creating a healthy happier world by changing lives through fitness!

JOB SUMMARY
The Retail Planning Manager oversees retail planning and allocation for 24 Hour Fitness, ensuring accurate forecasting, inventory management, and promotional execution across 230+ clubs. This role is responsible for driving financial results through data-driven strategies and cross-functional collaboration.

ESSENTIAL DUTIES & RESPONSIBILTIES
Planning and Forecasting

• Develop the Retail Annual Operating Plan, including department-level sales, margin, and inventory budgets aligned with product strategies and club-level targets.
• Maintain dynamic SKU-level forecasts for multiple distributors using real-time sales, inventory, and receipt data.
• Manage Open-to-Buy (OTB) process, month-end reconciliations, and margin reporting to support financial planning.
• Identify risks and opportunities to the business and recommend strategies to achieve financial goals.
• Lead monthly reforecasting and present financial scenarios to senior leadership for review and approval.
• Execute the full promotion process, including forecasting, purchasing, allocation planning, performance recaps, and credit requests.
• Analyze slow-turning SKUs and recommend edits, markdowns, or promotional strategies to optimize inventory and reduce reserve risk.
• Maintain pricing integrity through markdown management and cost/retail updates.
• Support new SKU onboarding, including forecast integration, system settings, and allocation planning.
• Drive allocation processes in Mi9, ensuring accurate inventory status, clearance management, and purchase order authorizations.
• Manage club-level reporting to make recommendations and influence allocation strategies and oversee item replenishment settings in Mi9 to ensure accurate allocation processes.
• Deliver weekly and monthly reporting, including sales dashboards, inventory status, promotional performance, and margin analysis.

Reporting and Analysis

• Develop and deliver retail performance reporting for sales, margin, inventory, and OTB.
• Create and maintain reporting frameworks across daily, weekly, monthly, and seasonal cadences.
• Analyze merchandise and location-level data to provide actionable recommendations.
• Track and report on tests and new initiatives, providing clear performance results and guidance.

Cross Functional Partnership

• Build strong partnerships and maintain clear communication with key stakeholders, including Operations, Allocations, Inventory Accounting, Finance, and IT.
• Collaborate with Operations and Field Leadership to support initiatives and resolve challenges.
• Strengthen relationships with distributor and vendor partners to optimize Inventory and purchasing strategies based on various initiatives and timeline

Special Projects

• Drive process improvements to increase efficiency, accuracy, and scalability.
• Partner with cross-functional teams on tool implementations and reporting innovations.
• Support system upgrades, integrations, and testing to ensure smooth adoption.
• Identify opportunities for continuous improvement and innovation in planning and reporting.

ORGANIZATION RELATIONSHIPS
The Planning Manager maintains strong working relationships with the Operations Manager and Allocation Analyst. This role also interacts with Inventory Accounting, Finance, IT, and Club Operations to ensure seamless execution of retail strategies.

REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities

• Superior analytical and retail math skills to support fact-based decisions and recommendations.
• Strong budgeting and forecasting expertise with proven ability to manage financial planning processes.
• Advanced proficiency in Excel and solid working knowledge of Microsoft Office Suite (Word, PowerPoint).
• Experience with merchandise reporting, planning, and allocation systems.
• Excellent oral and written communication skills, including the ability to prepare and deliver presentations.
• Ability to build and maintain professional relationships across diverse audiences and organizational levels.
• Skilled at balancing priorities and meeting deadlines in a fast-paced, dynamic environment.
• Solution-oriented and results-driven; comfortable with ambiguity.

Minimum Educational Level/Certifications

• Bachelor's Degree in business or merchandising or equivalent experience.

Minimum Work Experience and Qualifications

• 6+ years of direct experience in Retail/Merchandise Planning, Allocation, and Inventory Management for a fast-paced retailer.
• Proven history of increasing responsibility and developing a broad base of business and leadership skills.
• Strong experience partnering with Category Management/Merchandising and collaborating with cross-functional teams to drive business results.

Physical Demands/ Environmental Conditions

• This role is performed remotely in a standard office environment.

Travel Requirement

• Occasional domestic travel. Short duration trips.

BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities

• Superior analytical and retail math skills to support fact-based decisions and recommendations.
• Strong budgeting and forecasting expertise with proven ability to manage financial planning processes.
• Advanced proficiency in Excel and solid working knowledge of Microsoft Office Suite (Word, PowerPoint).
• Experience with merchandise reporting, planning, and allocation systems.
• Excellent oral and written communication skills, including the ability to prepare and deliver presentations.
• Ability to build and maintain professional relationships across diverse audiences and organizational levels.
• Skilled at balancing priorities and meeting deadlines in a fast-paced, dynamic environment.
• Solution-oriented and results-driven; comfortable with ambiguity.

Minimum Educational Level/Certifications

• Bachelor's Degree in business or merchandising or equivalent experience.

Minimum Work Experience and Qualifications

• 6+ years of direct experience in Retail/Merchandise Planning, Allocation, and Inventory Management for a fast-paced retailer.
• Proven history of increasing responsibility and developing a broad base of business and leadership skills.
• Strong experience partnering with Category Management/Merchandising and collaborating with cross-functional teams to drive business results.

Physical Demands/ Environmental Conditions

• This role is performed remotely in a standard office environment.

Travel Requirement

• Occasional domestic travel. Short duration trips.