Job Details

Front of House Team Member

Brand summary

Working at a Chick-fil-A restaurant is more than a job it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type :

• Full-time and Part-time

Our Benefits Include :

• A fun work environment where you can positively influence others
• Flexible scheduling with an emphasis on work-life balance (and closed on Sundays)
• Leadership training and development opportunities
• Scholarship opportunities
• Competitive pay and generous meal benefits

Front of House Team Member Responsibilities:

• Serve as the face of Chick-fil-A Auburn Gold Rush by providing attentive and courteous service to our valued guests
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Greet guests, take and prepare customer orders in drive-thru, maintaining a welcoming atmosphere, ensuring that each guest has a memorable, personalized experience
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Maintain a sanitary, safe, and impeccably clean restaurant, observing health and sanitation guidelines by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping the dining room, parking lot and restrooms clean
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs. on a regular basis
• Have the ability to stand for long periods of time
• Previous restaurant experience is a plus
• Must have a reliable source of transportation

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.