[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / 100% company-paid medical, dental, and vision / 401k match / PTO - As a Customer Service Rep at Thorne, you will: Respond to customer inquiries via phone, email, and chat in a timely and professional manner; Provide accurate and helpful information to customers regarding products, orders, and shipping; Resolve customer complaints and issues with empathy and efficiency; Maintain detailed records of customer interactions and transactions; Collaborate with other team members to improve customer experience and processes; Adapt to changing customer needs and company policies...Hiring Immediately >>