Job Details

Description

THIS IS A FULL-TIME, IN-OFFICE POSITION IN THE SACRAMENTO REGION

Are you ready to unleash your potential? Are you passionate about construction and excited by challenges? Do you want to contribute to a larger purpose? Come find your next long-term home!

Roebbelen Contracting is an award-winning, self-performing general contractor and construction manager making an impact on the community since 1959. We are a true delivery partner solving some of the toughest construction challenges for commercial, civic, healthcare, and industrial owners. Why? We strive to run towards the challenge, conquer the insurmountable, and share in the success of our clients and our people.

To wear Roebbelen Blue means to put your FAMILY first, have PASSION for the work, be an ideal TEAM PLAYER, act with HONOR, and be an AMBASSADOR.

We are currently looking for a Help Desk Technician to join our IT team in our El Dorado Hills corporate office.

Help Desk Technician day-to-day:

• • Responsible for providing support for hardware, software, basic networking, web application, and remote access.
  • Set up and configure end-user devices such as laptops and tablets.
  
  
  • Work with the Systems Administrator and Application Support Analyst to determine root cause of end-user issues and implement solutions.
  
  
  • Communicate with jobsite personnel to coordinate equipment delivery, configuration, and setup.
  
  
  • Promptly triage and respond to requests, through the helpdesk ticketing system, for technical assistance in person, via phone calls and/or electronic submission
  
  
  • Assist with the management and maintenance of all computer software, laptops, and iPads, in-person and remotely.
  
  
  • Support and set up additional network devices such as printers and internet devices.
  
  
  • Will apply current diagnostic tools and techniques to identify and resolve end user computer problems.
  
  
  • Effectively communicate, both verbally and in writing and present to users as needed on IT matters.
  
  
  • Ensure compliance with organizational policies and procedures along with safety programs with respect to the IT Department.
  
  
  • Perform other duties as assigned to support the overall efficiency of the IT function.

What we offer:

• Competitive Compensation: $26 - $36/hour
• Phone Allowance

• Comprehensive benefits package including Medical, Dental & Vision Insurance
• 401(k) Matching
• Life and AD&D Insurance
• Paid Time Off and Sick Leave
• Wellness Program

What we're looking for:

• • One year certificate from college or technical
  
  
  • Six months providing internal help desk support.
  
  
  • High school diploma or general education degree (GED).
  
  
  • 1+ year of providing internal help desk support within construction is preferred.
  
  
  • Must possess strong organizational skills and be capable of prioritizing multiple tasks.
  
  
  • Must be able to demonstrate a high attention to detail through accuracy on assigned tasks.
  
  
  • Strong computer skills and familiarity with Microsoft Office Suite of products, Microsoft 365, Intune, and Entra ID.
  
  
  • Ability to communicate effectively with written and/ or verbal communication skills is essential.
  
  
  • Ability to collaborate and build effective relationships with project teams, vendors and other departments and market segments is necessary.
  
  
  • Must be able to represent Roebbelen in a professional manner at all times to ensure company policies and procedures, as well as compliance to all applicable laws and regulations.

At Roebbelen, we are committed to fostering a culture of inclusion and belonging. We highly prioritize the recruitment, retention, and development of diverse talent. As an equal opportunity employer, we prohibit discrimination on the basis of race, color, national origin, religion, ancestry, sex, gender, physical or mental disability, medical condition, age, genetic information, sexual orientation, marital status, gender identity, gender expression, political affiliation, military and veteran status, change of sex or transgender status, or any other basis protected by federal, state or local law.

Roebbelen considers a variety of factors to determine compensation, including a candidate's education, experience, technical proficiencies, and work location. Compensation decisions will be based on a combination of these factors and the successful candidate's unique qualifications.

If you require reasonable accommodation or alternative methods for application, please reach out to Roebbelen HR directly at ...@Roebbelen.com.

Roebbelen does not sponsor employment-based visas.

Come Make an Impact with Us!