Job Details

Explanation:

We receive inquiries every day from wonderful community members requesting guidance about volunteering with the American Red Cross. To better serve these individuals, we are currently in need of a volunteer receptionist with professional phone etiquette who will speak with individuals seeking Red Cross volunteer information. If you are ready to learn more about the Red Cross and enjoy speaking with new people, please consider this opportunity!

Responsibilities:

Complete phone calls and send emails or text messages to provide information and guidance to individuals seeking direction about Red Cross volunteering

Receive training and then provide a high-level explanation of all Red Cross volunteer opportunities

Conduct an interview (script provided) to learn about the individual you are speaking with, then recommend volunteer positions that could be a good fit for the individual

Speak comfortably with people from various backgrounds and cultures, living in areas throughout Northern California

You will NOT be asked to make cold calls

Resources Provided:

You will be provided an online team Google phone line or office phone for making calls

You will be asked to keep notes and track your work in an online Red Cross database

You will be provided training and reference documents for learning how to represent the Red Cross

Time Commitment:

Please commit to this role for a minimum of 6 months

Complete training, then support tasks for a minimum average of 1 hour per week

Work Hours:

Flexible! You may choose your preferred work hours any day between 11:00am -5:30pm

Work Location:

Work remotely in a quiet location with a reliable internet connection and a computer for access to phone calls and our online team database.

OR

Work from a local Red Cross office if preferred.

• Sacramento Office
• Yuba City Office
• Lakeport Office

Submit a volunteer application today –

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• Select “Apply Now” and follow the steps till application is submitted (Takes about 10 minutes)
• Schedule a call to learn more about this role
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