Job Details

Part Time Front Desk Agent We, Springhill Suites Auburn, are looking for a dedicated and committed Front Desk Agent. You will play a key role in assisting our team to exceed guest expectations and support property-wide initiatives. What will you do? The Front Desk Agent will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Duties/ Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and...Front Desk, Agent, Part Time, Hotel