Job Details

Apply now Job no: 544343
Work type: Staff
Location: Humboldt
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description

Parking Officer

Parking
Job #544343
First Review: Tuesday, February 11, 2025

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability.

(Job #544343) Parking Officer I, Parking Officer, Hiring Range: $3,680 - $5,310. This is a regular, full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in the Parking department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year.

Position Summary:

Under general oversight of the AVP, Resilience & Response and with lead work direction provided by the Parking Officer II, Parking Officers in this classification perform duties primarily associated with enforcement of the University's parking regulations, coordinating and assisting with the physical logistics for campus special events and emergencies, providing traffic control and placement of traffic control devices to facilitate traffic flow, and providing general information and parking assistance to the public. Duties also may include selling daily parking permits and collecting fees and monies when needed. Wednesday – Sunday, 8am – 5pm (schedule subject to change based on operation needs)

Key Responsibilities:

Parking Enforcement & Regulation Functions

• Enforces University parking rules and regulations by patrolling parking lots, parking spaces and metered areas through the issuance of citations for parking and other violations as appropriate. Properly documents citations as required.
• Impounds and "boots" vehicles as appropriate under University parking regulations or California Vehicle Code.
• Responds promptly and professionally to calls for service including safety escorts and motorist assists (i.e., lockouts, jump starts, etc.,).
• Appears at hearings or in court for parking and related citations as required.
• Directs vehicles and pedestrian traffic as required for peak traffic flows, special events and emergencies.
• Collects parking fees/meter revenue utilizing approved University cash handling methods.
• Reports facility-related issues which impact safety or the ability to enforce parking rules and regulations using the Facilities Management work request system. Provides documentation as necessary.
• Assists Parking Compliance Officers (student assistants) in the performance of their duties as related to enforcement and the provision of information associated with the University's parking program. Provides general oversight serving as a resource to Parking Compliance Officers in the absence of the Parking Officer II. To also include assistance in training Parking Compliance Officers.
• Performs all work in accordance with established safety procedures.

Community Service & Access Functions as Related to the Parking Program

• Coordinates and assists with the implementation of the physical logistics as related to parking and traffic safety for campus special events and emergencies.
• Assists with the collection of data required to complete parking-related reports as requested.
• Provides traffic control and placement of traffic control devices to facilitate traffic flow.
• Providing general information and parking assistance to the public as needed.

Participate in University-required Trainings/Meetings, Mobilize/Demobilization & Recordkeeping/Timekeeping Tasks

• Tracks and reports time and materials for assigned work. Maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems
• Attends mandated University trainings (safety and other), meetings and other events during normal work hours and as requested.
• Utilizes University time management/absence reporting system as directed by supervisor.
• Cleans, maintains and services tools and equipment used in the performance of duties.
• Maintains a safe and clean work environment.
• May perform any necessary functions in the event of an emergency (i.e., earthquake, fire, flood, etc.,) that can be safely performed.

Other Duties as Assigned

Knowledge, Skills, and Abilities Associated with this Position Include:

• Working knowledge of applicable procedures and regulations related to parking and traffic control.
• Thorough knowledge of campus layout and parking facilities.
• Ability to act and resolve traffic problems through clear and accurate analysis of the issue at hand so as to make effective and appropriate decisions.
• Working knowledge of parking-related equipment and the ability to troubleshoot technical issues associated with permit dispensers, parking meters, citation writers and other parking-related equipment.
• Ability to write standard parking incident reports in a clear and concise manner.
• Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations.
• Ability to effectively interact with a wide range of individuals including the campus community and the general public.
• Ability to appropriately handle parking monies received.
• Ability to handle sensitive situations with tact and confidentiality.
• Ability to deliver a high level of customer service and continually portray a sense of calm professionalism focused on responsive problem solving techniques to resolve issues with, at times, highly emotional and stressed clients as well as challenging and difficult personalities.
• Ability to work independently under general supervision with closer supervision for new or more complex/sensitive assignments.
• Ability to read and write at a level appropriate for the duties of the position.
• Ability to perform arithmetic calculations at a level appropriate for the duties of the position.
• Ability to manage sensitive situations with tact and confidentiality.
• Ability to analyze and respond appropriately to emergency situations.
• Ability to observe safety requirements and safe work practices and methods.
• Ability to communicate effectively and work harmoniously with a wide variety of individuals.
• Ability to recognize and accommodate changing priorities, as communicated by a supervisor, in order to meet short and long term deadlines/goals.
• Ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties.

Minimum Qualifications:

• High school level reading, writing and mathematical abilities
• Possession of a California Driver's License.
• The nature of the duties may also require successful completion of a background check.
• Knowledge of and/or the ability to learn how to use applicable parking-related equipment and automated systems is essential. High school diploma or equivalent plus three to six months related experience would normally achieve these entry qualifications.

Preferred Qualifications:

• Knowledge of and/or the ability to learn to use applicable parking-related equipment and automated systems.
• Possession of an appropriate driving record which is interpreted according to UCAM 6562 which requires certification that incumbent has not been issued more than three moving violations or been responsible for more than three accidents (or any combination of more than three thereof) during the past 12 months.
• High school diploma or equivalent plus three to six months of related experience associated with parking services, parking programs or law enforcement services.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials by first review is 11:55 p.m. on Monday, February 10, 2025.

Any inquiries about this recruitment can be directed to ...@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) ###-####.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.